Question 1

How far is the parking from the airport?

Accepted Answer

Close to the terminal; the free shuttle takes about 4 min and is included in the price.

Question 2

What happens when I arrive?

Accepted Answer

You park and the shuttle takes you to the terminal. Arrive a little early to park and load your luggage.

Question 3

Where am I picked up on return?

Accepted Answer

After collecting your luggage, call the parking (the number is on your pass); they pick you up at the agreed spot.

Question 4

What if my flight is delayed?

Accepted Answer

Let the parking know your new arrival time.

Question 5

How much does parking cost?

Accepted Answer

1 day €20.65, 7 days €53.53, 14 days €91.89. Each extra day €5.48. The shuttle is included.

Question 6

How do I pay?

Accepted Answer

You pay at the parking on arrival; no card needed now.

Question 7

Is the parking secure?

Accepted Answer

XXL spaces for larger vehicles (extra) · Changes within 24 h or at weekends: contact the parking · Late return: surcharge paid on site in cash

Question 8

Can I cancel my booking?

Accepted Answer

Yes, free of charge up to 24 h before arrival. Nothing is paid in advance.

Question 9

Can I stay longer?

Accepted Answer

Yes. Let the parking know; extra days are charged per the price list (€5.48/day).

Question 10

Is the parking open at night?

Accepted Answer

Yes, the parking is open 24/7, every day.

Question 11

Is support available?

Accepted Answer

Yes, PayParq support via WhatsApp (+385 91 596 3139) and payparq@outlook.com.

ParkDirect24 Flughafen Hamburg – Parkplatz Nord, Gutenbergring, Norderstedt, Germany

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