PayParq Privacy Policy

2. Types of Personal Data We Collect

Depending on your interaction with PayParq, we may collect the following types of personal data:

3. How We Collect Personal Data

We collect data in three ways:

• Directly from you: Account creation, surveys, purchases, emails, customer support, or app interactions.
• Automatically: Cookies, tracking pixels, mobile identifiers, website logs, and ALPR systems.
• From third parties: Business partners, hotels, data analytics providers, advertising networks, and payment processors.

4. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

• Consent: When you voluntarily provide personal information or opt in.
• Contractual necessity: To provide our Services or fulfill agreements with you.
• Legal obligation: To comply with applicable laws.
• Legitimate interests: To operate our Services, prevent fraud, secure facilities, or improve user experience.
• Vital interests: To protect individuals in emergencies.

5. How We Use Your Data

PayParq uses personal data to:

• Operate, maintain, and improve Services.
• Facilitate account and payment management.
• Communicate with users about their accounts, support, or marketing (where permitted).
• Conduct analytics and personalize experiences.
• Train AI and machine learning systems.
• Prevent fraud, enforce rules, and maintain security.
• Comply with legal obligations and resolve disputes.

6. How We Share Personal Data

We may share data with:

• Service Providers: Vendors, cloud hosts, and contractors providing operational support.
• Business Customers: Hotels or facilities where PayParq operates. Each customer may have separate privacy policies.
• Affiliates & Corporate Partners: Parent and subsidiary companies.
• Advertising Partners: For GDPR-compliant, opt-in marketing only.
• Legal Authorities: As required by law or to enforce our rights.
• Corporate Transactions: In case of merger, acquisition, or insolvency.

We never sell data outside of legal obligations.

7. Cross-Border Data Transfers

Your data may be transferred outside the EU, for example to servers in the USA. Transfers are safeguarded via Standard Contractual Clauses (SCCs) or other legally recognized safeguards.

8. Retention of Personal Data

PayParq retains personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements, except where otherwise specified below.

• Account and member data: Account information, including login credentials, vehicle registration, payment history, user preferences, and related membership data, may be retained indefinitely for the purposes of account management, historical reference, dispute resolution, auditing, and internal recordkeeping.
• ALPR data: 90 days for paid customers, 5 years for unpaid citations.
• Biometric data: Until initial purpose is fulfilled or 3 years after last interaction.
• Other personal data: As required to comply with law or internal policies.

Financial and payment data is stored in accordance with legal, tax, and accounting requirements. Data processed via third-party providers is subject to their retention policies. PayParq regularly reviews personal data to ensure it is accurate and up to date. Data that is no longer needed for its intended purpose is securely deleted or anonymized, except for account and member data which may be retained indefinitely as described above.

9. Your Rights (GDPR)

You have the following rights under EU law:

• Access & Portability: Request a copy of your personal data.
• Correction: Correct inaccurate data.
• Deletion / Right to be forgotten: Request data deletion.
• Restriction of processing: Limit how your data is used.
• Objection: Object to marketing or profiling.
• Withdraw consent: Where processing is consent-based.
• Data portability: Receive data in structured, machine-readable format.

Requests can be sent to payparq@outlook.com. We will respond within 30 days.

10. Cookies and Tracking

PayParq uses cookies, pixels, and tracking tools to:

• Ensure website functionality.
• Personalize content.
• Deliver analytics and advertising.

Users can manage preferences in the cookie banner or device settings. Essential cookies cannot be disabled.

11. Biometric Information Privacy Notice

We may collect facial geometry data for:

• Contactless parking.
• Security verification.
• Customer experience enhancement.

Retention: Until initial purpose is fulfilled or 3 years post last interaction.

Rights: Request access, deletion, or opt-out via payparq@outlook.com.

12. Children

Our Services are not intended for persons under 16 years. We do not knowingly collect data from children under this age.

13. Data Security

We implement state-of-the-art security measures, including:

• Encryption at rest and in transit.
• Role-based access controls.
• Audit logs for ALPR and sensitive data.
• Regular security testing and penetration tests.

14. Changes to This Privacy Policy

We may update this Policy. All updates will be posted here, with an updated effective date at the top of this page.

15. Contact Us

For privacy inquiries or concerns:

PayParq Global Inc.

1309 Coffeen Avenue STE 1200

Sheridan, Wyoming 82801, USA

Parent Company: Leadvex Group