Privacy Policy
Last updated: 23 August 2025
This Privacy Policy explains how PayParq d.o.o. ("PayParq", "we", "us") collects, uses, and protects your personal data when you use our services. By booking or using PayParq, you agree to this Policy.
1. Company Information
Company: PayParq d.o.o.
Parent company: Leadvex Group LLC
Headquarters: 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801
Tax Number: EIN 98-1844326
Contact: support@payparq.com
Phone: +385 915963139
2. Data We Collect
- Full name, phone number, email address
- Vehicle information: license plate, type
- Booking details: date, time, location
- Payment info: securely processed via Stripe
- Location data (if applicable)
- Communication logs
- Device and browser information (cookies & analytics)
3. How We Use Your Data
- To manage bookings and provide transport services
- To process and verify payments securely
- To improve our services and user experience
- To comply with legal and regulatory obligations
- To provide customer support and respond to inquiries
4. Cookies & Tracking
We use cookies and similar technologies for authentication, analytics, and personalization. You may control cookies through your browser settings. Disabling cookies may affect some service functionality.
5. Data Sharing & Processors
We do not sell your data. We share it only with trusted third-party service providers necessary for business operations, including:
- Stripe – for payment processing
- Google Analytics – for website analytics
6. International Data Transfers
Your data may be transferred outside the EU/EEA in accordance with applicable data protection laws. We ensure safeguards are in place, such as Standard Contractual Clauses.
Data may be transferred to countries where our service providers (such as Stripe and Google Analytics) operate, for analysis and better development of the platform.
7. Data Retention & Security
- Booking & payment records: retained for 5 years
- Communication logs: retained for up to 12 months
- We implement encryption, access control, and regular security audits to protect your data.
8. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent at any time
- File a complaint with your local Data Protection Authority
To exercise your rights, contact us at: privacy@payparq.com
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. We encourage you to review this Policy periodically.
11. Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@payparq.com
Address: 1309 Coffeen Avenue STE 1200 Sheridan Wyoming 82801
Parent company: Leadvex Group LLC